Frequently asked questions

What happens if I don't pay my rent?

Your rent is due [policy here]. If we don't receive payment by [x], you will get a 3-day notice. this means [what it means]. Then [what's next].

What can I do to get as much of my security deposit back as possible?


How do I sign up for utilities?

Tenant won't receive keys until the necessary utilities are in his/her name. Tenant is responsible for any hook-up/ turn-on fees. ELECTRIC: Ohio Edison 1-800-633-4766 American Electric Power | 425 Neal Zick Road | Willard (877)237-2886 Water: Ashland Water Department | 211 Claremont Avenue | Ashland (419)289-8322 Bailey Lakes Water (419)962-4617 Rural Lorain Water (800)842-1339 GAS: Be sure to ask for an ACTUAL FINAL reading NOT a calculated reading.
Columbia Gas (800)344-4077 East Ohio Gas (800)362-7557 Phone: Verizon (800)483-4600

Cable: Armstrong Utilities | 100 E. Second Street | Ashland (419)289-1343 Time Warner Cable (800)821-7250

What if something breaks or needs to be repaired?


What if I need to move before my lease is up?


What makes the popcorn in the lobby so delicious?

We use a secret incredient. It's plenty of oil. Shhhhh, don't tell anyone.

How can I pay my rent?


What about pets?